Maderne About - Maderne

Our Mission

To support businesses in the waste and recycling industries through knowledge and expertise to grow and prosper.

Large or small, we can help to support your business through trouble-shooting, consultancy, training, tendering, commercial advice, project management or interim management. We have vast experience of managing business as usual and implementing new ways of working. You get the knowledge and experience of a senior executive or subject matter expert without the financial commitment of a full-time employee.

Our Values

Troubleshooter

If your business is not doing as well as you would like, we can explore your options with you and make the necessary changes to put things back on the right path in a non-judgmental manner. We work with you to identify the issues and blockers and how best to work around them to get your business back on the right track for sustainable progress.

Expertise

Acquiring a new waste or recycling business and need someone to go and turn over the stones so you can understand exactly how it’s operating? Looking for insights into your own business? Complementing traditional due diligence, our years of practical experience allow us to get under the skin of the organisation, understanding culture and behaviours, practical operational matters, process and performance.

Experience

Whether turning around a business from a significant loss-maker to profit, negotiating with the Regulators, restructuring to improve performance or getting stuck into the day-to-day, we’ve probably done it before! And if we haven’t, we’ll know someone who has and we can supply professionals to cover many facets of your business.

Integrity

We operate a ‘strictly no bull’ policy and guarantee that all our dealings will be conducted with the greatest integrity. We pride ourselves on our honesty and discretion with non-disclosure clauses as standard. If there is a potential conflict of interest, for example during a tender process, we will suggest an alternative for you. Your successful business is our successful business as all of our satisfied clients will attest.

How to serve you

The Team

Clair Thomas, Managing Director

Clair heads up the business and identifies who would be appropriate for the task, whilst being very hands-on. She specialises in the waste and resource management industry, having spent 20 years working in roles from business development through to operational and general management. A Chartered Waste and Resource Manager, Clair is also a Technical Member of IOSH (Institution of Occupational Safety & Health) and holds an Honours degree in Business with Systems Practice.

Jo Todd, Business Support Manager

Jo recently joined the Maderne family, having previously worked with Clair. Jo looks after the ‘mechanics’ of Maderne Learning, takes care of social media and keeps everything on track.
With 30+ years of Customer Services and Business Support experience, Jo is well placed to look after all of our delegates and trainers and is the friendliest person you’ll ever meet (especially if you have chocolate!). Jo is your go-to person for all things training and tests out all the online courses before they go live, ensuring that they deliver on their promises. With experience in sectors ranging from consumer goods, waste management and landscaping (amongst other things), Jo contributes towards course development and works with our partner consultants to ensure they’re delivered to the highest standards.

“Having worked with Clair I can honestly say she’s up there at the top as a manager. She’s patient, understanding and above all very fair. However she doesn’t take any prisoners and can be tough when needs must. In summary I’d work with Clair again tomorrow. I wouldn’t say that about about anyone else.”

Our Mission

Our Values

Troubleshooter

Expertise

Experience

Integrity

How to serve you

The Team

Ian Phillips

Business Unit Logistics Manager, Viridor

Contact

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