Privacy Policy

Who we are

Our website address is:

What personal data we collect and why we collect it

We collect personal data to manage our customer relationship with you and to develop products and services according to our customers’ preferences. We process your personal data only for predefined and lawful purposes and in accordance with GDPR.


If visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

Any information you send to us via the contact forms is securely encrypted. Your data is held in accordance with GDPR and used only for the purposes of responding to your request. Email and personal information is not disseminated beyond Maderne Limited and will never be shared with third-parties for marketing or advertising purposes.


If you visit our home page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We don’t share your data with anyone outside of Maderne Limited and your data is managed in accordance with GDPR.

How long we retain your data

We retain your data for the maximum period of our relationship.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Your contact information is used to provide quotations for service and other information as requested.

How we protect your data

We will only collect data relevant to our relationship with you and hold it for the minimum possible time. Your data is held securely and not accessible to anyone outside of Maderne Limited.

What data breach procedures we have in place

The UK Information Commissioner’s Office (ICO) defines a personal data breach as “a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data”.

They highlight that ‘personal data breaches’ can include:

  • Access by an unauthorised third party;
  • Deliberate or accidental action (or inaction) by a controller or processor;
  • Sending personal data to an unintended recipient;
  • Lost or stolen computing devices containing personal data;
  • Unauthorised alteration of personal data; and
  • Loss of availability of personal data.

In the unlikely event of a data breach, the procedure specifies that the Data Controller reports to the Information Commissioner’s Office and to the data subject. A copy of the Data Breach Policy can be supplied on request.